I have a Samsung Twin Cooling fridge (RFG297ACRS) and have been having a continuous issue for the past 3 weeks.
The freezer cycles from being freezing to not working. Fridge is working fine and has been the entire time.
Technician says it's the compressor but I can't understand why if it's the compressor that the freezer still cools to well below freezing and then cycles back?
Can I have your ticket number for your repair via private message?
Please send your full model code and serial number via private message.