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userO2vevYymAu
Astronaut

French Door Refrigerator Model RFG298AABP

I am having a problem with water build up (like a mini lake) in the refrigerator below the Cool Select Pantry drawer.  Any time the drawer is opened and closed it acts like a squeegee and the water runs out and down the seal on the freezer to the floor.  Can  you please let me know if this has been reported as a problem and what the fix might be?  Thank you

 

1 REPLY 1
Samsung Moderator
Samsung Moderator

Re: French Door Refrigerator Model RFG298AABP

Thank you for reaching out! Are you able to determine where the water is coming from? Have you verified the refrigerator is leveled? http://www.samsung.com/us/support/troubleshooting/TSG01001852/

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