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French Door handle not opening fridge

(Topic created: 05-04-2021 06:38 PM)
userZ195UdJ1dO
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Kitchen and Family Hub

I have a Samsung French door refrigerator with a food showcase door (inner case and show case) model number RF28K9380SG\AA and the handle doesn’t work. When I pull on the show case handle he does not open up into the whole refrigerator-I have to open the door from the top of the frig. A repair person serviced it-and days later it was back to not working!!!I think it’s the latch mechanism. This is so frustrating and some repair people will not service Samsung appliances. We bought the whole suite and I would not recommend Samsung appliances to anyone! Can someone PLEASE help?

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SamsungLarry
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Kitchen and Family Hub

I recommend letting a service technician have another look. As we would like to gather additional information and look at this from a case-by-case basis please provide the full model code and the serial number of the device as well as your best contact phone number, name, and email.  
 
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Solution
SamsungLarry
Community Manager
Community Manager
Options
Kitchen and Family Hub

I recommend letting a service technician have another look. As we would like to gather additional information and look at this from a case-by-case basis please provide the full model code and the serial number of the device as well as your best contact phone number, name, and email.  
 
Send a message on Facebook 
 
Send Message on Twitter 
 
Send Message to Moderator







Be sure to click " âś“ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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