Hi there. So I've got a Samsung "twin cooling system" fridge (model: rf32fmqdbsr), that quit cooling. The freezer works great, so I know the condenser is fine. The evaporator fan in the fridge is working fine, but the evaporator coils don't seem to be getting cold. (Not having ice issues on the coils, but the opposite). Could it be the coils themselves or perhaps a faulty temperature sensor? Any thoughts, personal experiences or feedback would be greatly appreciated.
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First the icemaker stopped working within two months of getting the fridge. We had loud sounds coming from the fridge and realized we had ice in back of fridge that the fan was hitting. Tried the forced defrost several times. Fan eventually stopped working. Called for repairs and paid $700 to get unit unthawed and learned that we needed to throw out all of our food as the temp was not correct on the front of the fridge. Now it has been 6 months and we have the same issue and this time we put a temperagure gauge in the fridge and the 34 degrees on front of fridge is actually 47 degrees inside the fridge. You need a recall as this is dangerous and you are going to kill an elderly person who would not notice this issue and eat the food inside. How do we get this fixed for good? Do we have to join a class action lawsuit to get EVENTUAL reparations? I have all Samsung appliances in my kitchen and if no remedy I will not buy another Samsung anything.
Oh no! If we sent a technician out to service the unit, could you send me a private message with your transaction number? http://bit.ly/2ihPL97
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I have a Samsung refrigerator that the bottom freezer freezes okay but the upper fridge part is not cooling. When I set the temp, it will pop back to 65. Won't stay st 36 or anyother temp.
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Believe the defrost process is designed marginally in order to comply with Energy Star. It works when the fridge is new but deteriorates with time. When it no longer can defrost the evaporator thoroughly, ice builds on evaporator. Samsung has no solution for this design issue. There is no fix. Every few weeks I have to take out back panel and thaw the ice. We got stuck with bad fridge!
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I have 6 1/2 year old refrigerator that for the last year or two has been not cooling then if we unplug it and replug and leave ot be for awhile it would come back on. This time I think I think its down for good. Ive called 5 different places in my area, and 4 of them will not even come out and work on Samsungs!! The other one wanted $95 just to come look and that will not go towards repairs. I dont know if I should just get a new frig or try to get fixed. Has anyone had any luck fixing this sort of problem and was it worth it to fix? Im at a loss, my last frig was a Frigidaire old style 2 door, and it worked for at least 15 if not 20 years!! Im sorry but for 2k I think you should get more than 6 years. We really only got 3 or 4 with no problems.