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Fridge control panel not working after power cut

Our model number is RSA1WTMH. We had a power cut and since then the display control panel on the fridge has stopped showing the temperatures only a flashing line. This has lead to the contents in the fridge freezing (e.g milk, juices) and we cant control the temperature. We have tried turning the fridge off for 1 hr to reset it however the control panel is still flashing a line. We've had power cuts before but it seemed to regulate by itself and worked fine but now it's not changing at all. Any help?

Samsung Moderator
Samsung Moderator

Re: Fridge control panel not working after power cut

I apologize for the inconvenience. This forum is for the support of US products and customers. As your product is a non-US model and support for these models is very limited. I would recommend reaching out to the country in which your device was manufactured for assistance with the appropriate troubleshooting for your product:

Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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