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Fridge noise? Is this normal?

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Just got a Samsung fridge. It's a lot louder than our old fridge. Pretty loud constant buzzing from the compressor area. Just wanted to see if this is "normal loud" or "problem loud."

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Samsung Moderator
Samsung Moderator

Re: Fridge noise? Is this normal?

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Sorry for the delay in response.

 

If you do not have a water line connected, turn off the ice maker to avoid this noise and damage to your refrigerator.

 

If you do have a water line connected, you may still hear this noise (at a much quieter volume). This is the sound of water filling the ice maker, which will be louder if water pressure is too high. You can try turning down the water pressure, as long as you can still dispense 3/4 cup in under 10 seconds, which is the minimum pressure required.

 

These sounds also describe the sound of the compressor. It sounds just like a quiet engine or motor. It will start up, run at low or high speed (and can change speeds), might make some clicking as it operates, and maybe sputters a bit as the fan slows to a stop.

 

Try the following: 

 

Move the refrigerator forward approximately 2 inches. If the noise goes away, that indicates the refrigerator was coming in contact with another object, such as the water line or a wall.

 

Make sure that the unit is leveled:

If you perform a manual defrost, DO NOT USE A HAIRDRYER or any other heat source on the refrigerator to speed up defrosting, as this WILL damage the refrigerator.

 

To perform a manual defrost:

  • Remove all perishable items and empty the ice bucket(s).
  • Lay down towels underneath the fridge, and keep a good supply of extra towels handy.
  • Unplug the fridge and prop the doors open.
  • As time passes and the towels get wet, swap them out for dry ones, until the towels stop getting wet or at least 24 hours pass.
  • Turn the fridge back on and close the doors. After about 2 hours you can put the food back in.

 

If the buzzing or humming is very loud or if the troubleshooting above did not help, here are some service options for you:

 

- If your unit was recently purchased, you can check with your retailer on their return/exchange processes.

- If you have an extended warranty you can reach out to them to have service processed.

- If you're within the one year warranty, you can Private message one of our moderators to have service processed. http://bit.ly/33ipYnO

- If you're OUT of warranty, use the following link to locate a service center in your area

http://www.samsung.com/us/support/service/location


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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1 REPLY 1
Highlighted
Samsung Moderator
Samsung Moderator

Re: Fridge noise? Is this normal?

JUMP TO SOLUTION

Sorry for the delay in response.

 

If you do not have a water line connected, turn off the ice maker to avoid this noise and damage to your refrigerator.

 

If you do have a water line connected, you may still hear this noise (at a much quieter volume). This is the sound of water filling the ice maker, which will be louder if water pressure is too high. You can try turning down the water pressure, as long as you can still dispense 3/4 cup in under 10 seconds, which is the minimum pressure required.

 

These sounds also describe the sound of the compressor. It sounds just like a quiet engine or motor. It will start up, run at low or high speed (and can change speeds), might make some clicking as it operates, and maybe sputters a bit as the fan slows to a stop.

 

Try the following: 

 

Move the refrigerator forward approximately 2 inches. If the noise goes away, that indicates the refrigerator was coming in contact with another object, such as the water line or a wall.

 

Make sure that the unit is leveled:

If you perform a manual defrost, DO NOT USE A HAIRDRYER or any other heat source on the refrigerator to speed up defrosting, as this WILL damage the refrigerator.

 

To perform a manual defrost:

  • Remove all perishable items and empty the ice bucket(s).
  • Lay down towels underneath the fridge, and keep a good supply of extra towels handy.
  • Unplug the fridge and prop the doors open.
  • As time passes and the towels get wet, swap them out for dry ones, until the towels stop getting wet or at least 24 hours pass.
  • Turn the fridge back on and close the doors. After about 2 hours you can put the food back in.

 

If the buzzing or humming is very loud or if the troubleshooting above did not help, here are some service options for you:

 

- If your unit was recently purchased, you can check with your retailer on their return/exchange processes.

- If you have an extended warranty you can reach out to them to have service processed.

- If you're within the one year warranty, you can Private message one of our moderators to have service processed. http://bit.ly/33ipYnO

- If you're OUT of warranty, use the following link to locate a service center in your area

http://www.samsung.com/us/support/service/location


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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