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userwA0hPzJ8t5
Constellation

Fridge not cooling

Have a four year old Samsung that just quit cooling on top shelf.   Have called three service companies and none will work on a Samsung as they are difficult:/ often unfixable.   It would appear from posts that  this is a common problem.  Samsung is not responding to requests for advice/assistance.  Did I really spend 3000 on a fridge that is garbage four years later?!   

2 REPLIES 2
Samsung Moderator
Samsung Moderator

Re: Fridge not cooling

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userwA0hPzJ8t5
Constellation

Re: Fridge not cooling

I was asked to send model and serial number .... which I did 

I never received any feedback / advice.  

Ive called two more repair companies who both advised that Samsung’s are basically trash after a few years.  

 

I have no functioning fridge.  

 

I’m not able to get any help .... I find this unacceptable for a product I paid over a thousand dollars for and is less than four years old 

I’m barely out of my three year warranty 

 

Cani I get any feedback?!

 

 

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