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Front membrane c -f2 error code and replacement

So I bought a brand new house in February 2020 and have been delighted with the Samsung stove up until today when the wife noted that we cannot set the oven to anything above default 350. The reason appears to be that whenever a numberpad button is pressed, it negates whatever the previous input was, about 90% of the time. Even the "Bake" button will only activate ~50% of the time, often resetting itself. Have tried the following:

  • powered off for >10 minutes
  • removed the ribbon cable, wiped it with eraser, cleaned it as much as possible

Upon learning about the error codes, I have found it registers the c-f2 indicating that the communication is interrupted or something. I'm looking to replace the front membrane panel now and cannot find the part anywhere for purchase. Help is appreciated!