Original topic:

Gas oven not heating correctly

(Topic created on: 1/24/21 9:33 AM)
Kitchen and Family Hub

My gas range is less than a year old and the oven will not heat to set temperature.  I called to schedule a warranty repair and was refused an in warrany service call.  Is this heating issue something I can try and fix myself?  Very unhappy with Samsung.  I only bought this to match newer samsung appliances in the home I purchased.  Sorry I did.

1 Reply
Samsung Moderator
Samsung Moderator
Kitchen and Family Hub

I would love to look into this for you. Please feel free to send me a private message with the following information. http://bit.ly/33ipYnO



Full Model Code

Serial Number:

Copy of your Bill of Sale (see details below):



Valid Bill of Sale will include:


  • Store Location/Logo

  • Date of purchase/delivery date

  • Samsung Product Description

  • Unit Price

  • Total Amount Paid

  • Payment Method

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