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Gas range with center burner/griddle

(Topic created on: 5/5/21 4:51 PM)
Karen l
Constellation
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Kitchen and Family Hub

Hello Everyone,

I recently bought a new range and the center burner doesn't adjust flame, even though knob says hi, medium and low. I had repairman come and he said that the center burner is only for warming. Is this accurate?

Thanks

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SamsungLou
Samsung Moderator
Samsung Moderator
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Kitchen and Family Hub

The oval center burner has a lower BTU rating than all but the small back burner, disbursed over a larger area. The adjustment level will be much smaller visually than the round burners. Check the User Guide pages 27 - 29 for information on using the burnet. If the performance does not match what you expect, we can have another tech check it out for you.


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SamsungLou
Samsung Moderator
Samsung Moderator
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Kitchen and Family Hub

Could you please provide the model number for the range?

 


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Karen l
Constellation
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Kitchen and Family Hub

Model NX58R5601SG

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SamsungLou
Samsung Moderator
Samsung Moderator
Options
Kitchen and Family Hub

The oval center burner has a lower BTU rating than all but the small back burner, disbursed over a larger area. The adjustment level will be much smaller visually than the round burners. Check the User Guide pages 27 - 29 for information on using the burnet. If the performance does not match what you expect, we can have another tech check it out for you.


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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