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Constellation

Giving me error, The model code provided is invalid

its for my samsung refrigerator model # on my fridge says RS261MDWP But says its invalid someone help please

3 REPLIES 3
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Product Expert

Re: Giving me error, The model code provided is invalid

Hey there @userSCiHe03dnf ,

What is the issue you are experiencing? When searching for your model number, it shows to be discontinued. We can still try to help you with whatever issue you're experiencing but I need a little more info. We'll try to help get you sqaured away. Thank you!

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Constellation

Re: Giving me error, The model code provided is invalid

hello the fridge is not getting cold nor the freezer i called samsung they sent me a link to repair but said i first had to register product but its giving me error The model code provided is invalid

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Product Expert

Re: Giving me error, The model code provided is invalid

You found it on the lower left side of the fridge correct? There should be a serial number as well. Could you get that and try it? 

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