My glass stove top broke, not sure how, but tried to order a new stove and it's been backordered until the middle of June. Can I order a replacement glass stove top and have it repaired? If so, what information do you need and where can I order it from?
I have a Samsung electric range with a glass top that just spontaneously cracked while I was heating soup (only had 1 burner on med-high heat). This is not expected performance for a stove top. Is this a known defect, safety issue, or has Samsung made any recalls related to the stove model
Any information is appreciated. Thank you.
It seems that Samsung has created a lot of stoves that have cracked within months of taking them out of the box...Including mine. I don't understand how or how much to replace this problem. How did stoves last for 50 years before these crappy glass tops?
The Electric Range is pretty new, it was bought around 1 year ago when we moved to this new house (10 months ago). While my wife was heating a pot, it was suddenly cracked. We are so sad and try to find a solution for replacement. We would be appreciate if you help us. We are seeking urgent assistance due to COVID era as we are all working from home. Thanks!
Serial Number : <hidden>
M/C : NE59M4320SS/AA
Serial Number photo <HIDDEN>Cracked Glass Top - 1Cracked Glass Top - 2Cracked Glass Top - 3Cracked Glass Top - 4
Hello,,,,, We are a samsung fans, everything is samsung in this home. Never had any problem. Till now, of course, now that everything is so hard cause the virus. We are so happy with our appliances and phones (S20 ulta), and our tvs. Any way, while my sweet wife was making our dinner our electric range glass top cracked. We need help to replace it. Both of us need to eat healthy and we use our range 3 times a day. Please help us!