Original topic:

Glass Stove Top Cracked

(Topic created: 01-26-2021 06:27 PM)
user1e8eitiuKH
Constellation
Options
Kitchen and Family Hub

We have a Samsung Electric Stove/Oven manufactured in June 2018 and the stovetop cracked for no apparent reason. The model number is NE59N6630SS. What are our options?

JUMP TO SOLUTION
41 Replies
userNG8OfpK0K9
Constellation
Options
Kitchen and Family Hub
Hello. What is causing of the glass on my stovetop to crack? This is the second time this has happened. In the middle of cooking breakfast the stovetop cracked. There has to be a defect. Honestly, every Samsung home appliance I have had has caused trouble.
What can we do about getting this taken care of?
0 Likes
Reply
Samsung_Moderator
Community Manager
Community Manager
Options
Kitchen and Family Hub

Hello! I understand how this can be frustrating with this occurring, can you please send me a private message with your full model and serial number and picture of your strove top?