Glass cooktop cracked, no replacement part available

[nc00]

I have a less than 2 year old range, NE63T8311SS/AA, and I found two significant cracks in the glass today. I'm no longer under warranty so I check with the Samsung parts store to see if they have the replacement part. The parts store said they don't carry it and after an extensive google search I'm unable to find anyone who carries the part. Am I out of luck and my $1000+ range is now useless??? This thing is less than two years old, how are there no replacement glass tops? After searching online these seem to crack/break quite often. You can't be telling me people are just throwing away their ranges.

[alanadale]

Have you tried used appliance or repair shops.
A lot of times they get stoves for parts and possible may have your part or be able to find one

[Samsung_Moderator]

Please get back to us soon.

[nc00]

I replied with the part/sn to Samsung's private message..

[nc00]

I checked 3 appliance shops who said they don't stock parts and order directly from Samsung. Also checked ebay and fb marketplace to see if I  can find parts, no luck

[Julian22]

Any luck finding a part? I’m going through the same thing right now 

[nc00 · Accepted solution]

No, I talked to a guy who said it couldn’t be replaced even if I found the part because there’s adhesive preventing removal. I just bought a new stove.