Original topic:

How to contact Samsung for a flickering range display issue

(Topic created: 07-05-2021 02:50 PM)
userPXUJrFQOqb
Constellation
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Kitchen and Family Hub

Is this site a Facebook like place for customers to just post their issues. Or does Samsung reach out to customers on the item posted??   I see dozens of customers posted the issue of the flickering display Samsung range but don’t see anything from Samsung to fix the faulty display. All I see is feedback on bad customer service. My expectation is for Samsung to reach out to me directly.

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3 Replies
SamsungLou
Samsung Moderator
Samsung Moderator
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Kitchen and Family Hub

I understand this is frustrating for you. Please send the full model and serial numbers to this PM Link, and I will review your case.


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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userPXUJrFQOqb
Constellation
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Kitchen and Family Hub

PM Link did not work.

Here is the information:

Item ID# NE59N6630SS

Serial# <hidden>

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SamsungCaleb
Samsung Moderator
Samsung Moderator
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Kitchen and Family Hub

Please use the following link: https://bit.ly/33nV7pS


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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