Original topic:

Hub Refrigerator

(Topic created: 08-23-2021 12:18 PM)
ReesyD
Astronaut
Options
Kitchen and Family Hub
My refrigerator screen is frozen. I have tried to reset it multiple time with no luck. Has anyone had this issue and how did you fix it? Thank you!


1 Solution


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Solution
SamsungJam
Community Manager
Community Manager
Options
Kitchen and Family Hub

Were the doors uninstalled at all recently?  If they were, check the wiring harness to make sure that everything is still connected.  If the doors weren't removed, service would be the next suggested step here.  If you would like to look into service options, please send me a private message with your full model and serial number: http://bit.ly/2ihPL97


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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Solution
SamsungJam
Community Manager
Community Manager
Options
Kitchen and Family Hub

Were the doors uninstalled at all recently?  If they were, check the wiring harness to make sure that everything is still connected.  If the doors weren't removed, service would be the next suggested step here.  If you would like to look into service options, please send me a private message with your full model and serial number: http://bit.ly/2ihPL97


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

View solution in context

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