My ice maker isn't making ice. I've tried pushing the reset button, and no chime happens (despite holding it down for up to 15 seconds). Water is still able to be dispensed. I don't see any ice buildup. The "ice off" isn't selected.
How long have you had this unit?
When was the last time you changed your water filter?
Is the unit leveled? (see link below)
Thank you for confirming. When dispensing water, how many ounces of water are you able to dispense in 10 seconds?
I would like to look further into this for you. Could you provide the serial number of the fridge via private message?