cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
Samsung Moderator
Samsung Moderator

Re: Ice Maker Keeps Freezing

JUMP TO SOLUTION

@cinco3209 Please send a private message with the model code and the serial number of your refrigerator so I may look into this further for you. http://bit.ly/2XERsky



Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.



Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

Reply
Loading...
Highlighted
Constellation

Re: Ice Maker Keeps Freezing

JUMP TO SOLUTION

I have the same problem. My fridge, just out of warranty, no longer has a functional ice maker. My model no. is: RF28HFEDBSR. It cost almost $2K at Home Depot. This is absurd. Can someone please help! It seems like these problems are well known and should be offered a solution!!!

Reply
Loading...
Highlighted
Constellation

Re: Ice Maker Keeps Freezing

JUMP TO SOLUTION

I've had the same problem for several years. I just found out there is a class action suit, which brought me here.

Ice Maker freezes over every week. Also, dripping of water from the front is a regular occurance.

 

I'm not able to turn down the water pressure because of where the line feed is located.

I usually have to use hair dryer to defrost.

 

Very disappointing.

Reply
Loading...
Highlighted
Constellation

Re: Ice Maker Keeps Freezing

JUMP TO SOLUTION

Hello,I have the RF30HBEDBSR model with the same issues, originally I had the extra warranty (expired) and they did replace it, problem cam eback a few months after that, this is really upsetting, I can't even get ice out my own home, ice machine cost about $ 120 plus labor it is about $ 250.00 for something that it will happen again, it is not fair to the consumer that this is happening to us, definetly is a defective issue from Samsung across the board, they should be able to exchange them for free.

Reply
Loading...
Highlighted
Constellation

Re: Ice Maker Keeps Freezing

JUMP TO SOLUTION

I am having the same problem.  Please send me a link

Reply
Loading...
Highlighted
Constellation

Re: Ice Maker Keeps Freezing

JUMP TO SOLUTION

My ice maker does the same thing!  I see this is frequent problem. 

Reply
Loading...
Highlighted
Astronaut

Re: Ice Maker Keeps Freezing

JUMP TO SOLUTION

Having the exact same problem. Constantly have to remove the frozen ice jam. Gave up on it about 4 months ago. It has been doing this since I bought it. Also out of warranty. Being on fixed income just adds to the problem.

Reply
Loading...
Highlighted
Samsung Moderator
Samsung Moderator

Re: Ice Maker Keeps Freezing

JUMP TO SOLUTION

We are sorry to hear that, so that we can look into this for you can you send us a private message with your full model number and serial number? 


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

Reply
Loading...
Highlighted
Constellation

Ice Maker Keeps Freezing

JUMP TO SOLUTION

Ice maker in model RF28HMEDBSR/AA continually freezes up. I've had to chip away at it to get it cleared.  It then usually made ice for a few weeks and then would freeze up.  and now will not make any ice.  any help would be appreciated.  

Reply
Loading...
Samsung Moderator
Samsung Moderator

Re: Ice Maker Keeps Freezing

JUMP TO SOLUTION

We are sorry to hear about this. Please send the serial number to this PM Link.


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

Reply
Loading...