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Constellation

Re: Samsung ice maker keeps freezing up

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Samsung will not help you. Sorry bro. Mine and my friends with Samsung brand refrigerator ice maker are all defectives.

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Constellation

Ice maker constantly freezes up and now makes an annoying ticking sound.

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Fridge Info

Ice maker has always had a problem with freezing up. Have had to defrost it at least once a month. More frequently now. Now it has developed an annoying tick tick tick tick noise that will last for 5-10 minutes go away for awhile then come back. It wakes me up all hours of the night. I've recently defrosted it yet again and still making the ticking noise. Need Help fast before I lose my sanity.

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Asteroid

Re: Ice Maker Keeps Freezing

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***TRY THIS FIX, IT WORKED FOR ME!***  I  had the same problem with the icemaker freezering up and no ice.  Inherent issue with all the different Samsung models with icemakers in the fridge.  Then I found this video on line after hours of viewing other temporary fixes such as, code resets, blow dryers and ice picking!  Ice would dispense for about a week before the problem would resurface. The problem is when you initially set up the fridge, it is either left alone on the wheels or leveled with the adjustable casters.  This setup causes the icemaker to to overflow when filling with water, dripping over the right side, freezes and stops dispensing when the buildup of ice blocks the sensor mounted near the front.  The solution is that the fridge needs to be tilted back about 1/4" by raising the front casters to keep water from overflowing.  Make sure you start fresh with a defrosted icemaker using the force defrost. It's been over a month now with fresh ice and just a light frost on the underside and right side of the dispenser. It should be noted that the creator of the video stated that this worked for a few months for him before problems resurfaced.  I'm hopeful this solves my problems.

 

https://www.youtube.com/watch?v=y8SZrGZq_60

 

 

 

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Astronaut

Ice maker freezing up for 2 years - Samsung Model RF28JBEDBSG/AA

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I've contacted service 3 times to fix this problem.  Warranty company won't consider this a lemon because they said it's my fault that it freezes up.  Continue to explain to them that this is a known issue with 1000s of complaints.  Every 2-3 weeks I have to use a steamer to clear the frozen ice in the ice maker.  I've contacted Samsung a couple of times and they said I have send repair person.  I DO NOT WANT IT REPAIRED!  I WANT A REPLACEMENT!  There is no recall on this refrigerator.  I have 4 SAMSUNG appliances in my house all bought at the same time when I remodeled my kitchen.  Can someone from Samsung help me?

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Astronaut

Re: Ice maker freezing up for 2 years - Samsung Model RF28JBEDBSG/AA

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I have the same issue. We constantly have to thaw it out. I'm very disappointed in all the known constant issues I have had with my Samsung appliances within the first year. 

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Constellation

Re: Frozen icemaker in 4-door fridge

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I also have the same issue with the icemaker freezing over. The icecubes get hung up next to the sidewall and don't drop into the bucket.  This issue has been going on for well over a year and is extremely frustrating. A previous poster suggested partially closing the water valve behind the fridge to reduce water pressure. I just tried that and we'll see how it goes. I too would like to get on the class action suit. This is absolutely unacceptable for a home appliance. this model has ice maker that constantly freezes over

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Astronaut

ice maker jams up stops producing ice and freezes up to a block of ice

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my samsung model # RF28HMEDBSR 

ice maker jams up stops producing ice and freezes up to a block of ice.

this has happened multiple times! Looking for a soulition hoping for a recall on this very dissapointing product.

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Constellation

Re: ice maker jams up stops producing ice and freezes up to a block of ice

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Apparently you need to go to your local TV station and complain in order to get a refund from Samsung https://www.clickorlando.com/news/2019/11/04/samsung-refrigerator-owners-frustrated-with-ice-makers-...
I've been force defrosting my ice maker for the last year because of these issues...

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Constellation

RF28HMEDBBC/AA fride Ice Maker

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My IceMaker in my freidg makes Icebergs every 2 weeks  and wont make cubes, I thaw it out and it last 2 weeks.  has anyone found one maybe aftermarket that has correcteed the flaws or does samsung have an updated version. I now own a Table top Ice machine and its kind of odd when people ask why I have a table top ice maker becuse they know by the looks of the Fridage it for sure makes Ice. I did see some guy on Amazon said he bought one and did some mods and he has had no issues. What the model number for the Ice maker in this ? Maybe ill mod one and see if it work

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Samsung Moderator
Samsung Moderator

Re: RF28HMEDBBC/AA fride Ice Maker

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I am sorry to hear about this. Please send the serial number to this PM Link, and I will look in to this for you.


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





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