Original topic:

Ice Maker Keeps Freezing

(Topic created on: 10/10/20 9:47 PM)
usertGuuIwakis
Constellation
Options
Kitchen and Family Hub

Having the same problem with Samsung ice maker  freezing up not making ice.  I have to use the blow dryer to thaw it out weekly. It's been replaced by company I purchased it from, but the new ice maker they installed does the same thing. It's a default in factory refrigerator. All of them should have been recalled by Samsung. Samsung is coming out tomorrow to fix it again. We should all demand a replacement refrig.

121 Replies
userB7ZiA0Ixkk
Constellation
Options
Kitchen and Family Hub

Apparently you need to go to your local TV station and complain in order to get a refund from Samsung https://www.clickorlando.com/news/2019/11/04/samsung-refrigerator-owners-frustrated-with-ice-makers-...
I've been force defrosting my ice maker for the last year because of these issues...

0 Likes
Reply
user7kNTwIogCt
Constellation
Options
Kitchen and Family Hub

My IceMaker in my freidg makes Icebergs every 2 weeks  and wont make cubes, I thaw it out and it last 2 weeks.  has anyone found one maybe aftermarket that has correcteed the flaws or does samsung have an updated version. I now own a Table top Ice machine and its kind of odd when people ask why I have a table top ice maker becuse they know by the looks of the Fridage it for sure makes Ice. I did see some guy on Amazon said he bought one and did some mods and he has had no issues. What the model number for the Ice maker in this ? Maybe ill mod one and see if it work

0 Likes
Reply
SamsungLou
Samsung Moderator
Samsung Moderator
Options
Kitchen and Family Hub

I am sorry to hear about this. Please send the serial number to this PM Link, and I will look in to this for you.


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

0 Likes
Reply
userzm1Zq5ctBZ
Constellation
Options
Kitchen and Family Hub

I have been dealing with the French door 4 door Refrigerator bought from Costco, same issue as everyone else, I have to keep breaking ice buildup EVERY other day and keep on top of it. I've been doing this for past year.  Please advise.

0 Likes
Reply
user0zMU9C8eGC
Astronaut
Options
Kitchen and Family Hub

Why is My icemaker freezing up all the time. I had attempt to call Samsung and they told me it was not on the warrantee. I purchased this in August 2018. I googled this and it seems like all your Samsung icemaker seems to have a problem. The weather's been very hot and we haven't been getting enough ice.  Is there anyway that we can resolve this. 

userp3nS2Hlafr
Constellation
Options
Kitchen and Family Hub
I sue a steamer quicker than a hair dryer have been doing this for 5 years now samsuck on 3rd ice maker they sealed ice maker box they cut water fill tub back and turned water supply to a trickle takes for ever to get a glass on water now
0 Likes
Reply
userkbSUi5acjT
Astronaut
Options
Kitchen and Family Hub

My ice maker KEEPS FREEZING. I take the try out, do the automatic defrost (that beeps contiually for over 20 mins.) I have to repeat this process serveral times, only to have it freeze up again in a week... I am SO FRUSTRATED!

0 Likes
Reply
user7ZnjLyqdlG
Astronaut
Options
Kitchen and Family Hub

Like everyone who purchased a model RF28JBEDBSG/AA french door refrigerator, my ice maker has been freezing up from week one.  Has anyone found a solution or an easy way to defrost (weekly)?

 

With this problem being so flagrant and common, I would have expected some resolution by now........

user6vkimXAopk
Constellation
Options
Kitchen and Family Hub

Same here. I'm so sick of it. 

RF30HBEDBSR/AA  S/N <hidden>

user1tespiuVYh
Constellation
Options
Kitchen and Family Hub

Call 1-800-Samsung and they will send someone out. Don't pay a single penny. It's a known issue. Go on Facebook and look up Samsung recall. There's a group with over 25k members with the same issues. They'll help you out.