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Astronaut

SAMSUNG RF28HMEDBSR/AA Ice maker

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My Icemaker freezes up all the time. Stops making ice and have to reset it, many times that does not work and I'm not sure why. Have to reset it multiple times in order for it to start making ice again. We did it so much the ice container part/drawer you pull out cracked! Now it freezes up more and I have to literally chip ice out of the top that doesn't fall into the cracked ice maker drawer, reset it and pray it works. I'm SOOOOO Tired of this. I looked up the part to replace the cracked drawer and its $145 on Amazon. I haven't ordered it because even if I replace it I still have to go through all of this just to see if it will work again. I spent thousands of dollars on your product and its amazing how many posts I see that show this icemaker has a design flaw causing all of this. WHAT CAN I DO?

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Astronaut

RF28JBEDBSG/AA

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Just like everyone else, the icemaker needs to be chiseled out once a month. It is terrible.

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Constellation

Re: RF28JBEDBSG/AA

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https://youtu.be/7F1IzwiIyAE 

Ice maker repair video.

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Constellation

Re: Ice maker unusable due to freezups

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Yeah, it seems the service kits do not match my serial number but have the same issue.  I hope Samsung will respond with a solution of part numbers.

 

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Astronaut

Samsung Refrigerator RF28HFEDBSR

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My Samsung Refridgerator coils keep icing up causing fam noise.  I have had repair guys thaw it out multiple times ask it is now happening at least 1 time every two months.  Also the ice make always freezes up.  This is very frustrating To continually have to thaw out the fridge.  

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Astronaut

Model RF28HMEDBBC/AA icemaker not working

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I have had numerous issues with the icemaker on my RF28HMEDBBC/AA with serial number <hidden>.  It started icing up immediately upon purchase.  Within a month, a service tech had to replace the icemaker because it froze and broke a piece that operates the auger.  He also used RTV to seal the icemaker box from the refrigerator.  Since then, I have had to defrost the unit about every two weeks because it would freeze up and stop making ice.  Now it no longer makes ice.  I have defrosted it use the forced defrost option and still no ice.  I change my water filter every six months and see no issues with water pressure.  This is an ongoing issue in many Samsung icemakers.  Is there a long-term fix for this?  

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Astronaut

Ice Maker Issues

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I have Samsung refrigerator model RF28HDEDBSR, serial number 1C211312 and have been experiencing ice maker freeze up issues for several years.  Every 2-3 weeks I need to defrost the ice maker to resolve the problem.  Is there a permanent solution for this very frustrating issue?

 

Thank you 

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Astronaut

Re: Ice Maker Issues

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I'm gonna say no They've been out to repair my refrigerator over 20 times It's never been fixed!! Finally <edit> they gave me a full refund And let me keep the fridge

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Constellation

Ice maker

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Hi all,

 

I've read most of the troubleshooting comments, and most don't include all the info I need. Many of the community comments also don't go quite far enough.

MODEL:  RF4287HARS 4 door frig.

 

My icemaker stopped working. I removed the container to make sure there was no freeze-up. There wasn't so I pressed and held the reset button. Even after 20 seconds, there was no "BEEP."

 

About 24 hours later, I tripped the breaker for 10 minutes. Turned it back on and reset. Still no BEEP.

There is sound coming faintly from the frig. It sounds like a pigeon "cooing" back there, but no ice.

 

It seems like I need to replace the icemaker itself, BUT, is there something I should check first?

 

Thank you all.

 

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Asteroid

Re: Ice maker not working

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I've conceded to using a hair dryer with a dish towel laid in the bottom, its a known problem . I'm resolved to not purchase a Samsung Appliance in the future.
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