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Astronaut

Re: French door refrigerator icemaker freezeups.

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It seems we are not the only ones with this issue. We purchased the French Door Flex zone model and have had nothing but problems with the ice maker ever since. The icemaker freezes up, the drawer freezes and cannot be removed, we have to defrost, which requires emptying the entire box and turning off the fridge. I see that the "solution" offered by Samsung is to say sorry for your problems. Very disappointed in this product, which has great space, but poor function.

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Re: French door refrigerator icemaker freezeups.

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I have the same ongoing issue with having to manually defrost my icemaker with a hairdryer every 2 weeks or so. Is there a solution or am I stuck?

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Asteroid

Ice maker is frosted over

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The ice maker on our new Samsung 4-Door Flex refrigerator (model # RF28K9380) has already frosted over and will not make ice.  How do you defrost the ice maker?  Is it normal to have frosted over so fast?  It has only been a month.

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Astronaut

Re: Ice maker is frosted over

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Where are the instructions to reset the ice maker?

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Samsung Moderator
Samsung Moderator

Re: Ice maker is frosted over

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What's the model of your fridge?  That way we can get you the proper instructions.  


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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Constellation

Re: Ice maker is frosted over

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I have a RF23J9011SR.  Can you please post instuctions on how to reset the ice maker?

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Honored Contributor

Re: Ice maker is frosted over

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userprt8cnLU0u -  You can find steps for this in this article for your model: http://www.samsung.com/us/support/troubleshooting/TSG01001012/


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Constellation

Re: Ice maker is frosted over

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What if you can’t get draw out because ice build up is so bad

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Astronaut

Re: Ice maker is frosted over

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Turn of ice maker. Here is how

https://www.youtube.com/watch?v=4V7QKqtBLeY


@userFIe8XA816K wrote:

What if you can’t get draw out because ice build up is so bad


 

Samsung 4 door refrigerators often freeze up so you cannot get ice or even empty the ice bucket. Here is a simple free fix.
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Constellation

Re: Ice maker is frosted over

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Samsung should make a smaller ice maker assembly do the ice can fall.

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