thanks so much for posting your procedure. I'm going to give this a try before I send my ice pick and hot air gun schematic to samsung corporate engineering so they can start shipping every refrigerator with these critical accessories.
Important: Do not reset your ice maker more than one time in a 24-hour period. This can result in the ice tray over filling. If the ice tray over fills, water will pour directly into the ice bucket and freeze. If the ice bucket is frozen you will not be able to dispense ice. A frozen ice bucket can also lead to the ice maker itself freezing over. This will cause the ice maker to stop working and service will be required.
hey samsung! why are we having to do this in 2018 with such an expensive refrigerator?!?!?
Not necessary to go thru all those steps. Here’s what I did and have had zero frost in my ice room for 2 weeks. Defrost the ice room with a hair blower or hot air gun. Be sure to put towels in the bottom of the box. When clear of ice/frost, use silicon caulk to seal the underside of the box where it meets the sidewall, caulk the seam where the back of the ice room attaches to the back of the fridge, both on the bottom and side. All this keeps warm air from entering the ice room and turning to ice. I had been dealing with this issue for over a year. Finally fixed.
I had the same problem. The white gasket seal in the left fridge door was not sealing properly between the door and ice maker. I stuffed bubble wrap around the inside perimeterof the gasket on the door. This raised the gasket enough to seal out the air of the fridge and ice maker, eliminating the problem.
Great idea! My gasket goes too deep into the refrig, so it left a small gap at the bottom of the ice tray. The bubble wrap raised the gasket enough, to make a tighter seal. Let's hope that fixes my "wet ice" problem, too.