My 22 cubic ft. Counter Depth 4-Door French Door Food Showcase Refrigerator MODEL NUMBER: RF22KREDBSG/AA has two issues both have to do with ice and leaking water. The Ice cubes get all jammed up inside the ice maker and freezes completely. This is less than 2 years old and it keeps doing this. There has to be a fix for this. Can you please let me know how to get this repaired so that we can use this.
I have the same issues with my refrigerator. I've only had mine for a little over a year and I've been dealing with it for at least 8 months. I should've returned it the first time it happened. I love the design of it but hate that water gets everywhere and it stops making ice when it freezes over. Is there a fix for it?
I have model number RF25HMEDBBSR four door frefrigerator and have had it for 5yrs now and just before warranty ran out ice maker started malfunctioning. Called Samsung to no avail, had to bring in local repair people three times in 2017 to thaw out unit and even had the icemaker unit replaced once but unit kept freezing over. We finally started thawing the unit ourselves to save repair bills. The unit still freezes over every two to three weeks and is just plain outragious that a company of Samsungs reputation has not come up with a fix for the flaw in design in light of what i paid for the unit. There won't be anymore Samsung refrigerators in this household.
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I have this same problem with my RF28JBEDBSR. I've had it around 2 and a half years and for the last 6 months or so I need to get a hair dryer out and de-ice the ice maker every 2 to 3 weeks. I hope a solution has been found as otherwise the refrigerator has been good. I've tried all the other suggestions online such as the defrost cycle etc. but no joy. Finally found this forum!