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Astronaut

Re: Ice maker is frosted over

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my refridgerator is 6 months old.  It has only made ice twice, It is frozen solid.  A professional came and said it is installed properly.   how can I get ice?

 

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Samsung Moderator
Samsung Moderator

Re: Ice maker is frosted over

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Can I have your full model code?

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Astronaut

Re: Ice maker is frosted over

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I have the same problem twice in last 4 weeks.  Model RF23J9011SG

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Samsung Moderator
Samsung Moderator

Re: Ice maker is frosted over

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Give this link a shot.

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Constellation

Re: Ice maker is frosted over

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I have model RF24J9960 refrigerator, part of the Samsung Chef Collection series. The ice maker stops working every couple of weeks with heavy frosting inside. I need to manually defrost it, which is a real pain. I have several other Samsung Chef Collection appliances, and many of them have serious quality problems. Any advice on how to get this one really fixed? My old Samsung refrigerator, also a French Door model, which we stil have, never had this problem.

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Samsung Moderator
Samsung Moderator

Re: Ice maker is frosted over

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Was the link I posted any help?

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Constellation

Re: Ice maker is frosted over

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Even though Samsung replaced the entire ice maker mechanism still have the same problem. So even if they "take care of you" it doesn't help in the long run. What I have to do is get out a steam cleaner (similar to the one the Dish Network tech used) every few weeks and melt the block of ice.

 

The sad thing is at one point Samsung said they would replace my fridge for a new one, but a few days later they backtracked and said they couldn't do that(!)

 

 

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Constellation

Re: Ice maker is frosted over

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model#RF22M9581SR/AA

My ice maker has frost/ice all over it and wont make ice. please help its less than 2 years old.  

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Constellation

U r gettin air it is oxidizing that is y ur getting ice b...

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U r gettin air it is oxidizing that is y ur getting ice build up

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Constellation

Re: Ice maker is frosted over

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We still have our icemaker freezing up. Samsung knows there is a problem and has class action lawsuits for this matter. I'll never buy another fridge from Samsung.

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