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DCSTRATO
Cosmic Ray

Ice Maker Freezing up

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After a few years of consistently defrosting the Ice Maker and applying ALL the Samsung recommended engineering updates, I finally just turned down the water pressure to as low as possible and still fill a glass of water from the door.   This would best be described as the water valve to the Refrigerator being "Just Barely On".   Defrosted the ice maker one last time.  That was almost a month ago.  Still, no Iced Over defrost vent!  WooHoo.  Hope it was really that simple all along.   I'll keep reporting but things are looking good.  Worth trying if you are having this issue.

Cheers
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Samsung Moderator
Samsung Moderator

Re: Ice Maker Freezing up

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That's great news! We really appreciate your tenacity to get this matter under control. 


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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DCSTRATO
Cosmic Ray

Re: Ice Maker Freezing up

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Three months now and icemaker is still working perfectly.   Not sure if anyone else has tried to see if turning down the water pressure helped.

Cheers
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Nomb
Constellation

Re: Ice Maker Freezing up

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You carry the freezer?

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user9Ad3UuOC6c
Constellation

Ice Maker leaking and freezing up

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When the refrigerator was under warrenty, the ice maker needed to be replaced. The replacement Ice maker is now having the same problem the original did. I need it serviced and think this should be covered by Samsung as it is an obvious design defect.

 

MODEL NUMBER: RF22M9581SR/AA

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Samsung Moderator
Samsung Moderator

Re: Ice Maker leaking and freezing up

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We would be happy to look into this concern for you. Please send us a private message to the link with your serial number. 


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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user9Ad3UuOC6c
Constellation

Re: Ice Maker leaking and freezing up

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Thanks to the Samsung team for making sure my issue was addressed and correct.  Great customer service!

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Samsung Moderator
Samsung Moderator

Re: Ice Maker leaking and freezing up

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No problem at all. Happy we were able to assist you!


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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userFasokPS1iX
Constellation

Re: Ice Maker leaking and freezing up

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Just moved into new home with this appliance and this happened almost immediately. I have defrosted with a hair dryer...now what do I do? If I have to reste, how do I do this. :/ Not happy with all of this news. :/ Thank you. 

 

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userxmb4bM0Cxx
Astronaut

Re: Ice Maker leaking and freezing up

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Same issue has plagued us for 6 months with our ice maker.   After reading all of these posts it seems there is nothing to be done but to live with the problem or replace it with another brand. 

Samsung should start selling hairdryers with their french door refrigerators.  

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