Ice Maker Freezing up

[SamsungTam]

That's great news! We really appreciate your tenacity to get this matter under control. 

[DCSTRATO]

Three months now and icemaker is still working perfectly.   Not sure if anyone else has tried to see if turning down the water pressure helped.

[Nomb]

You carry the freezer?

[user9Ad3UuOC6c]

When the refrigerator was under warrenty, the ice maker needed to be replaced. The replacement Ice maker is now having the same problem the original did. I need it serviced and think this should be covered by Samsung as it is an obvious design defect.

MODEL NUMBER: RF22M9581SR/AA

[SamsungTam]

We would be happy to look into this concern for you. Please send us a private message to the link with your serial number. 

[user9Ad3UuOC6c]

Thanks to the Samsung team for making sure my issue was addressed and correct.  Great customer service!

[SamsungTam]

No problem at all. Happy we were able to assist you!

[userFasokPS1iX]

Just moved into new home with this appliance and this happened almost immediately. I have defrosted with a hair dryer...now what do I do? If I have to reste, how do I do this. :/ Not happy with all of this news. :/ Thank you. 

[userxmb4bM0Cxx]

Same issue has plagued us for 6 months with our ice maker.   After reading all of these posts it seems there is nothing to be done but to live with the problem or replace it with another brand. 

Samsung should start selling hairdryers with their french door refrigerators.  

[userUAmtFVqzm1]

Mine is freezing too.  We have to take a hair dryer to it weekly.  I purchased mine Nov 2017.

What is the solution?  

Model Number:  RF28JBEDBSG/AA