cancel
Showing results for 
Search instead for 
Did you mean: 
gquad41
Astronaut

Ice Maker Freezing Up

JUMP TO SOLUTION

My ice maker stated freezing up after one year , now have to use hairdryer every other week to defrost then works again . Fridge is also running about 8 degrees warmer than setting on door . Biggest pile of steel ive ever owned .  Had Kenmore fridges last 25 yrs w no issues . Fooled once But not Twice

Reply
Loading...
Community Manager
Community Manager

Re: Ice Maker Freezing Up

JUMP TO SOLUTION

Thank you for reaching out to us. Here are a few troubleshooting steps that may resolve your issues. Please let us know if these links helped. 

 

http://www.samsung.com/us/support/troubleshooting/TSG01001012/

http://www.samsung.com/us/support/troubleshooting/TSG01001027/

http://www.samsung.com/us/support/troubleshooting/TSG01001012/#ice-bucket-is-stuck-or-has-a-block-of...

Reply
Loading...
Highlighted
userfIPOTVJlmO
Constellation

Ice Maker Freezing

JUMP TO SOLUTION

Like numerous others, the ice maker in my Samsung refrigerator (model number RF28JBEDBSG) has been freezing over a lot lately.  I've watched YouTube videos talking about sealing a crack between the ice maker and the wall panel.  I've read many other complaints on this forum with the same issue, but I have not seen a definitive "this works 100%" issue.

 

I bought the fridge from Home Depot in 2016, so I'm well out of my Samsung warranty.  My five-year Home Depot warranty is still valid.  I'm getting real sick and tired of chipping away at blocks of ice inside my fridge on a weekly basis.

Reply
Loading...

Re: Ice Maker Freezing

JUMP TO SOLUTION

Samsung has been helping folks out, you just need to call the 800 number per their troubleshooting guide on this site!  Also, you might get help from this page, note that it's not as easy as just sealing the compartment!  

Reply
Loading...
RA0911
Constellation

Ice Maker Freezing Up

JUMP TO SOLUTION

My RF28JBEDBSG refrigerator keeps freezing up.  It works for a couple of days then freezes up.  I attempt to manually defrost it by removing the ice tray and allowing the ice to melt but this takes too long.  Please provide me with a solution or repair.

Reply
Loading...
Samsung Moderator
Samsung Moderator

Re: Ice Maker Freezing Up

JUMP TO SOLUTION

Thank you for reaching out, try this link out and keep us updated!


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

Reply
Loading...
usery0jvlVmCgZ
Astronaut

ice maker freezes up

JUMP TO SOLUTION

Model rf28jbedbsg ice maker freezes up and ceases to function until it is manually thawed.What is the cure as it worked fine for the first year.

 

Reply
Loading...
Samsung Moderator
Samsung Moderator

Re: ice maker freezes up

JUMP TO SOLUTION

We are sorry that you are experiencing this. Here are some troubleshooting steps that may resolve this:

http://www.samsung.com/us/support/troubleshooting/TSG01001012/


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

Reply
Loading...
userc14WgynhTg
Constellation

RF28JBEDBSG/AA Ice Maker Freezes

JUMP TO SOLUTION

My 22 cubic ft. Counter Depth 4-Door French Door Food Showcase Refrigerator MODEL NUMBER: RF22KREDBSG/AA has two issues both have to do with ice and leaking water. The Ice cubes get all jammed up inside the ice maker and freezes completely.  This is less than 2 years old and it keeps doing this.  There has to be a fix for this.  Can you please let me know how to get this repaired so that we can use this. 

Reply
Loading...
Samsung Moderator
Samsung Moderator

Re: RF28JBEDBSG/AA Ice Maker Freezes

JUMP TO SOLUTION

Can I have your serial number via private message?

Reply
Loading...