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useruL7gm4m76j
Astronaut

Re: Ice Maker leaking and freezing up

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I wanna know when Samsung is going to Fix this problem been calling for over 2 1/2 years no one will come out no one will help it freezes up under the crisper floods the kitchen floor about every three or four days this is ridiculous I will never buy any Samsung appliances ever again I hope when that class action goes through because I see the last I seen they’re offering $10,000 to every owner I hope they win

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DCSTRATO
Cosmic Ray

Re: Ice Maker leaking and freezing up

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Mine was doing this weekly as well for over a year.  I turned down the water supply valve to just barely on.  Enough to still fill a glass slowly, but also the ice tray slowly so it does not back up when filling, splash all over the ice room, freeze, etc.  Defrosted the whole thing again.  That was two months ago and the ice maker has worked perfectly since.   Worth trying if you haven't already.  Good Luck.

Cheers
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gquad41
Astronaut

Ice Maker Freezing Up

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My ice maker stated freezing up after one year , now have to use hairdryer every other week to defrost then works again . Fridge is also running about 8 degrees warmer than setting on door . Biggest pile of steel ive ever owned .  Had Kenmore fridges last 25 yrs w no issues . Fooled once But not Twice

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Samsung Moderator
Samsung Moderator

Re: Ice Maker Freezing Up

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Thank you for reaching out to us. Here are a few troubleshooting steps that may resolve your issues. Please let us know if these links helped. 

 

http://www.samsung.com/us/support/troubleshooting/TSG01001012/

http://www.samsung.com/us/support/troubleshooting/TSG01001027/

http://www.samsung.com/us/support/troubleshooting/TSG01001012/#ice-bucket-is-stuck-or-has-a-block-of...

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userfIPOTVJlmO
Constellation

Ice Maker Freezing

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Like numerous others, the ice maker in my Samsung refrigerator (model number RF28JBEDBSG) has been freezing over a lot lately.  I've watched YouTube videos talking about sealing a crack between the ice maker and the wall panel.  I've read many other complaints on this forum with the same issue, but I have not seen a definitive "this works 100%" issue.

 

I bought the fridge from Home Depot in 2016, so I'm well out of my Samsung warranty.  My five-year Home Depot warranty is still valid.  I'm getting real sick and tired of chipping away at blocks of ice inside my fridge on a weekly basis.

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Re: Ice Maker Freezing

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Samsung has been helping folks out, you just need to call the 800 number per their troubleshooting guide on this site!  Also, you might get help from this page, note that it's not as easy as just sealing the compartment!  

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RA0911
Constellation

Ice Maker Freezing Up

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My RF28JBEDBSG refrigerator keeps freezing up.  It works for a couple of days then freezes up.  I attempt to manually defrost it by removing the ice tray and allowing the ice to melt but this takes too long.  Please provide me with a solution or repair.

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Samsung Moderator
Samsung Moderator

Re: Ice Maker Freezing Up

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Thank you for reaching out, try this link out and keep us updated!

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usery0jvlVmCgZ
Astronaut

ice maker freezes up

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Model rf28jbedbsg ice maker freezes up and ceases to function until it is manually thawed.What is the cure as it worked fine for the first year.

 

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Samsung Moderator
Samsung Moderator

Re: ice maker freezes up

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We are sorry that you are experiencing this. Here are some troubleshooting steps that may resolve this:

http://www.samsung.com/us/support/troubleshooting/TSG01001012/

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