After defrosting, we suggest lowering the water pressure to the unit. The water coming in too hard and fast can cause the ice maker to freeze over.
If your ice maker is frozen over we recommend defrosting the unit by unplugging it or turning it off at the breaker and then performing the reset step below.
Model # RF23J9011SR/AA
The ice maker periodically freezws up so the ice gets stuck on the wall of the icemaker and does not drop into the tray. To fix temporarily I have to defrost the ice maker. As a result over time the tray from being pulled out and then reinserted has become cracked. It still dispenses ice but needs to be replaced.
Anyone else having issues with this mode fridge no longer making ice once it freezes up? I have to take an ice pick to the area to remove the frost and ice that surrounds the ice maker within a week. Ice maker is located in the refrigerator portion. Fridge cost more than $3K and is less than 3 yrs old. Problem started over 1 yr ago!
We have the ice maker in the freezer not the ice and water dispenser on the door but it keeps making ice and overflowing ... if we didn't empty it it would just fill the whole freezer with ice. Is there some kind of a switch or mechanism that we have missed, to regulate the amount of ice the refrigerator makes?
Same problems have started recently with my 2.5 year old fridge RF28HFEDBSR/AA. Continues to freeze up every couple weeks. Very frustrating as this is clearly a design flaw. I found this YouTube video showing several potential issues and solutions. I have not yet pursued any of these however. https://www.youtube.com/watch?v=G85u6X62sPg
We built a new house 2.5 yrs ago and spent at least $7500 and purchased all new Samsung appliances for Kitchen and basement bar as well as 2 new Samsung TV's. I will never purchase Samsung again. I should have listened to a friend who recommended KitchenAide.