I've had this refrigerator for about 5 years, and it's been nothing but trouble.
The ice maker freezes up constantly, I have to remove the tray and thaw out, then hope it works.
Over the past year the ice maker has gotten worse, and now the freezer won't cool! The freezer has been having issues for about a year, today it finally stopped working.
I've ran all the troubleshooting I can find on Samsung's site and the 100s of YouTube videos out there - nothing has worked yet. I'm sure it's all related to the icemaker not working.
I did see an article on this from last November.... Seems like this is a widely known issue.
Samsung - what can you do to help? We paid a ton of money for this thing, and it's only been a problem...