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Asteroid

Re: Ice Maker Keeps Freezing

Mine was doing this weekly as well for over a year.  I turned down the water supply valve to just barely on.  Enough to still fill a glass slowly, but also the ice tray slowly so it does not back up when filling, splash all over the ice room, freeze, etc.  Defrosted the whole thing again.  That was two months ago and the ice maker has worked perfectly since.   Worth trying if you haven't already.  Good Luck.

Cheers
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Constellation

Re: Ice Maker Keeps Freezing

My ice maker stated freezing up after one year , now have to use hairdryer every other week to defrost then works again . Fridge is also running about 8 degrees warmer than setting on door . Biggest pile of steel ive ever owned .  Had Kenmore fridges last 25 yrs w no issues . Fooled once But not Twice

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Community Manager
Community Manager

Re: Ice Maker Keeps Freezing

Thank you for reaching out to us. Here are a few troubleshooting steps that may resolve your issues. Please let us know if these links helped. 

 

http://www.samsung.com/us/support/troubleshooting/TSG01001012/

http://www.samsung.com/us/support/troubleshooting/TSG01001027/

http://www.samsung.com/us/support/troubleshooting/TSG01001012/#ice-bucket-is-stuck-or-has-a-block-of...

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Constellation

Re: Ice Maker Keeps Freezing

Like numerous others, the ice maker in my Samsung refrigerator (model number RF28JBEDBSG) has been freezing over a lot lately.  I've watched YouTube videos talking about sealing a crack between the ice maker and the wall panel.  I've read many other complaints on this forum with the same issue, but I have not seen a definitive "this works 100%" issue.

 

I bought the fridge from Home Depot in 2016, so I'm well out of my Samsung warranty.  My five-year Home Depot warranty is still valid.  I'm getting real sick and tired of chipping away at blocks of ice inside my fridge on a weekly basis.

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Constellation

Re: Ice Maker Freezing

Samsung has been helping folks out, you just need to call the 800 number per their troubleshooting guide on this site!  Also, you might get help from this page, note that it's not as easy as just sealing the compartment!  

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Constellation

Re: Ice Maker Keeps Freezing

My RF28JBEDBSG refrigerator keeps freezing up.  It works for a couple of days then freezes up.  I attempt to manually defrost it by removing the ice tray and allowing the ice to melt but this takes too long.  Please provide me with a solution or repair.

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Astronaut

Re: Ice Maker Keeps Freezing

Model rf28jbedbsg ice maker freezes up and ceases to function until it is manually thawed.What is the cure as it worked fine for the first year.

 

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Constellation

Re: Ice Maker Keeps Freezing

My 22 cubic ft. Counter Depth 4-Door French Door Food Showcase Refrigerator MODEL NUMBER: RF22KREDBSG/AA has two issues both have to do with ice and leaking water. The Ice cubes get all jammed up inside the ice maker and freezes completely.  This is less than 2 years old and it keeps doing this.  There has to be a fix for this.  Can you please let me know how to get this repaired so that we can use this. 

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Constellation

Re: Ice Maker Keeps Freezing

I have the same issues with my refrigerator. I've only had mine for a little over a year and I've been dealing with it for at least 8 months. I should've returned it the first time it happened. I love the design of it but hate that water gets everywhere and it stops making ice when it freezes over. Is there a fix for it?

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Astronaut

Re: Ice Maker Keeps Freezing

Temperature is set too cold I had same problem

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