Hello, mine has been a constant issue, these guys should do something about it, this is not a coincidence that all of them are having problems, this is not like we are damaging the unit, this is a self genrerated issue withing the system. Why are we being penalized. This is really bad
I have a RFG297HDRS Refrigerator. Same issue as many. Water leaks into bottom of ice bin and freezes up. Making it inoperable. I have had it off for 2 years. Is there a replacement ice maker that is a later model that I can substitute that works....also...is there a kit for my model to install a second ice maker in the bottom freezer
Mine leaks water when you try to get ice and have to remove the tray and break up all this frozen ice at the back of the unit. It looks like a giant clump is stuck to the back of the ice maker about once a week. We have been fighting this for over a year and I'm over it. I hate this fridge! Won't buy Samsung anything again. It is 2 1/2 years old. So disappointed.
Mine does the same thing its so frustrating! IT just started to freez everything inside into ice blocks.
whatever I put in turns into ice blocks, I tried turn the temperature up didnt work. Just connected on their chat site that was a waste of time.
Our sincerest apologies for the frustration and inconvenience this has caused. Please feel free to send us a private message with your full model code and serial number so that we can look into this for you. http://bit.ly/33ipYnO
I know this is a recurring problem but I did not see a solution in your blog. I have to defrost the icemaker with a hair dryer on a monthly basis. Is there a remedy for this defect?
We are sorry to hear about this. Pleas send a message to this PM Link, and we will look in to this.
Our fridge is a year and a half old, for the past 3 months we have been having to chip away ice from the ice maker, blocks of ice frozen in place preventing ice from dropping, etc. Then it takes forever to produce ce. ALL the same problems mentioned in previous discussions. I’m beyond frustrated with this appliance. I’m also not enjoying the stainless steel, sorriest thing I ever did.
I completely understand how frustrating this must be and I would be happy to look into this for you. Can you provide me with your model code?