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Samsung Moderator
Samsung Moderator

Re: Ice Maker Keeps Freezing

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Can I have your full model code and serial number via private message?







Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





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Astronaut

Re: Ice Maker Keeps Freezing

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Same thing.  U have come out TWICE and changed everything including mother board.  It now is worse than b4.  It  Now doesnt shut off.  I have photos.  I want a new refrigerator.  Not sure why this model isnt in the class action.  U have two bulletins out and you have done.both fixes and you clearly cant figure out why it's happening.  Please respond.  I now have a useless ice maker on an expensive refrigerator!!  15822554047534183933456582739697.jpg

 

15822554321634312996929954451311.jpg

 

15822554489291822536942376386578.jpg

 

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Constellation

Re: Ice Maker Keeps Freezing

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Ours has been doing the same thing (Freezing over) and has now started dripping water when we use the ice dispenser in the door. It also leaks inside the fridge as well. 

 

It's extremely frustrating because it's not that old and it wasn't cheap Smiley Sad

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Samsung Moderator
Samsung Moderator

Re: Ice Maker Keeps Freezing

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Can I have your full model code and serial number via private message?







Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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Constellation

Re: Ice Maker Keeps Freezing

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No ice will dispense from pur icemaker. What to do???

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Constellation

Re: Ice Maker Keeps Freezing

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I too, like thousands others am having the same ice maker freeze over.  I bought the 4 appliance package  (refrigerator,  stove, dishwasher  and microwave),  and have had problems with both the oven and refrigerator from almost the beginning.  I will NEVER purchase another Samsung appliance.


 

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Constellation

Re: Ice Maker Keeps Freezing

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I have the same problem, I see condensation on the back near ice make. Load noice near compressor. We had a service call soon after we bought. It was working perfectly. 

Bought on 9/13/2014.

My model# RF32FMQBSR/AA

SERIAL# <hidden>

 

whT is my recourse?

 

 

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Constellation

Re: Ice Maker Keeps Freezing

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Filter changed Last  month.

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Astronaut

Re: Ice Maker Keeps Freezing

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I have the 4 door model RF23J9011SG.  It was one of the most epensive refigerators Samsung made.  However, the ice machine keeps freezing over.  I defrost it, and then 3-4 weeks later it's frozen again.  This has been going on for 2 years.  Last month I replaced my Washer & Dryer, and bought top of the line NON-SAMSUNG.  If you can't make an ice machine or own up to the fact it needs a repair kit I'm not buying anythinng else from Samsung.  No phone, TV, No appliance, your done.  

I would buy the repair kit or repair fix on the refigerator, but just own up to the fact you made a faluty item and let's move forward.  

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Astronaut

Ice Maker Freezing Up

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Model RF28HMEDBSR - October 2016 Interesting the date is 2016 I purchased it brand new from Lowes in 2017!

 

How do I fix the ice block in the ice maker!

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