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Asteroid

Re: Ice Maker Keeps Freezing

After a few years of consistently defrosting the Ice Maker and applying ALL the Samsung recommended engineering updates, I finally just turned down the water pressure to as low as possible and still fill a glass of water from the door.   This would best be described as the water valve to the Refrigerator being "Just Barely On".   Defrosted the ice maker one last time.  That was almost a month ago.  Still, no Iced Over defrost vent!  WooHoo.  Hope it was really that simple all along.   I'll keep reporting but things are looking good.  Worth trying if you are having this issue.

Cheers
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Asteroid

Re: Ice Maker Keeps Freezing

Three months now and icemaker is still working perfectly.   Not sure if anyone else has tried to see if turning down the water pressure helped.

Cheers
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Constellation

Re: Ice Maker Keeps Freezing

Not sure if you'll see this but can you share how you did that/what you did? I assume it's on the very back of the fridge somewhere? on the fridge itself or is it something I need to look for along the pipe leading into the fridge?

 

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Constellation

Re: Ice Maker Keeps Freezing

You carry the freezer?

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Constellation

Re: Ice Maker Keeps Freezing

When the refrigerator was under warrenty, the ice maker needed to be replaced. The replacement Ice maker is now having the same problem the original did. I need it serviced and think this should be covered by Samsung as it is an obvious design defect.

 

MODEL NUMBER: RF22M9581SR/AA

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Constellation

Re: Ice Maker Keeps Freezing

Thanks to the Samsung team for making sure my issue was addressed and correct.  Great customer service!

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Constellation

Re: Ice Maker Keeps Freezing

Just moved into new home with this appliance and this happened almost immediately. I have defrosted with a hair dryer...now what do I do? If I have to reste, how do I do this. :/ Not happy with all of this news. :/ Thank you. 

 

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Astronaut

Re: Ice Maker Keeps Freezing

Same issue has plagued us for 6 months with our ice maker.   After reading all of these posts it seems there is nothing to be done but to live with the problem or replace it with another brand. 

Samsung should start selling hairdryers with their french door refrigerators.  

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Constellation

Re: Ice Maker Keeps Freezing

Mine is freezing too.  We have to take a hair dryer to it weekly.  I purchased mine Nov 2017.

What is the solution?  

Model Number:  RF28JBEDBSG/AA

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Astronaut

Re: Ice Maker Keeps Freezing

I wanna know when Samsung is going to Fix this problem been calling for over 2 1/2 years no one will come out no one will help it freezes up under the crisper floods the kitchen floor about every three or four days this is ridiculous I will never buy any Samsung appliances ever again I hope when that class action goes through because I see the last I seen they’re offering $10,000 to every owner I hope they win

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