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BigSplash
Constellation

Ice Maker creating small plastic pieces

Hello,

 

I have a relatively new Samsung fridge that I purchased brand new from Home Depot.

When we use the ice maker (crushed or cubed), there are small pieces of plastic that are showing up in the water and ice.  I have tried emptying the ice maker completely several times and the issue persists.  I have three young children who are now old enough to reach and use the ice maker and I'm concerned they may have been swallowing these pieces.

 

At this point, I cannot reliably use the ice maker as this problem has been present for some time.

 

Any suggestions on how to resolve this?

 

Thank you

4 REPLIES 4
Samsung Moderator
Samsung Moderator

Re: Ice Maker creating small plastic pieces

Hey! Thanks for reaching out, can I have your full model number to better assist you?

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BigSplash
Constellation

Re: Ice Maker creating small plastic pieces

Thank for the quick reply!

My model number is RF24FSEDBSR/AA

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Samsung Moderator
Samsung Moderator

Re: Ice Maker creating small plastic pieces

Please send us a private message with your serial number so that we can look into this for you. LINK

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The-dino
Halo

Re: Ice Maker creating small plastic pieces

I suspect water intake issues.

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