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Astronaut

Ice Maker

My ice maker stops every 60 -90 days... and then I have to defrost the unit...  yes every 60-90 days it accumulates enouigh frost to stop making ice...     the refregiator is only 2 years old... it has been doing this for the whole two years...  Help... Help....  Has Samsung fixed this design flaw yet?   Can I get it fixed?   Using the hair dryer takes 15 minutes every 60 days and then we are out of ice for 24 hours.

 

HELP!

 

Model RF28HFEDESR/AA 

 

1 REPLY 1
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Product Expert

Re: Ice Maker

Hi @user1dVxatYYVD 

 

I can only recommend that you call 1-800-SAMSUNG, that way you can get a certified tech to come to your home and diagnose/fix.

 

It can be a few things causing your issue, such as the water fill tubes, water inlet valve or even a filter. DIY isn't recommended as it can cause other issues, that's why it's best to get a tech to your home.

 

I hope this bit of info helps out. Have a great one. 

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