My ice maker stops every 60 -90 days... and then I have to defrost the unit... yes every 60-90 days it accumulates enouigh frost to stop making ice... the refregiator is only 2 years old... it has been doing this for the whole two years... Help... Help.... Has Samsung fixed this design flaw yet? Can I get it fixed? Using the hair dryer takes 15 minutes every 60 days and then we are out of ice for 24 hours.
I can only recommend that you call 1-800-SAMSUNG, that way you can get a certified tech to come to your home and diagnose/fix.
It can be a few things causing your issue, such as the water fill tubes, water inlet valve or even a filter. DIY isn't recommended as it can cause other issues, that's why it's best to get a tech to your home.
I hope this bit of info helps out. Have a great one.