Original topic:

Ice dispenser flap

(Topic created on: 9/28/20 7:25 AM)
userY2KYkguuaR
Constellation
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Kitchen and Family Hub

Hello 

 

i need some help with the ice dispenser it continues to open and close by itself?!!! 
 I can't seem to find anything to help me with reset or make it stop. 
please tell me what to do? 
thanks 

 

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Solution
SamsungAl
Samsung Moderator
Samsung Moderator
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Kitchen and Family Hub

To better assist you, can you provide the full model code of your fridge?


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userY2KYkguuaR
Constellation
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Kitchen and Family Hub

@SamsungAl wrote:

To better assist you, can you provide the full model code of your fridge?


Good morning 
 
the model number for my fridge is RF265BEAESTIAA 01
 
I went to Best Buy and suggested for me to get a request approval/exchange from Samsung. In the mean time I will need someone to tell how I can stop the ice dispenser door from opening and closing as it's loud and annoying.
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SamsungLarry
Samsung Moderator
Samsung Moderator
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Kitchen and Family Hub

I recommend letting a service technician have a look. Send your full model code and serial number via private message or call 1-800-SAMSUNG directly to get started.







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