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Constellation

Ice dispenser flap

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Hello 

 

i need some help with the ice dispenser it continues to open and close by itself?!!! 
 I can't seem to find anything to help me with reset or make it stop. 
please tell me what to do? 
thanks 

 

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Samsung Moderator
Samsung Moderator

Re: Ice dispenser flap

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To better assist you, can you provide the full model code of your fridge?


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Samsung Moderator
Samsung Moderator

Re: Ice dispenser flap

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To better assist you, can you provide the full model code of your fridge?


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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Constellation

Re: Ice dispenser flap

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@SamsungAl wrote:

To better assist you, can you provide the full model code of your fridge?


Good morning 
 
the model number for my fridge is RF265BEAESTIAA 01
 
I went to Best Buy and suggested for me to get a request approval/exchange from Samsung. In the mean time I will need someone to tell how I can stop the ice dispenser door from opening and closing as it's loud and annoying.
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Samsung Moderator
Samsung Moderator

Re: Ice dispenser flap

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I recommend letting a service technician have a look. Send your full model code and serial number via private message or call 1-800-SAMSUNG directly to get started.







Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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