Original topic:

Ice dispenser

(Topic created on: 2/22/21 6:18 PM)
userQwMf9XAXNC
Astronaut
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Kitchen and Family Hub

We had a power outage that lasted 5 days back in August 2020. Ever since then the top ice dispenser will not produce ice. I can dispense water but no ice is being made. Bottom ice dispenser is making ice but only crushed ice. Water pressure is good, ice is turned on, temp is set at 31 and have also done a reset but still no ice on the top dispenser. What more do I need to do. Dont want to call for repair. 

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SamsungBri
Samsung Moderator
Samsung Moderator
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Kitchen and Family Hub

Hello, can you provide me with your full model code along with a picture of your display panel?


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