This unit is a replacement we had put in after only a few months. After 3 years it started leaking water into the ice tray, which then leaked out the ice shoot.
I've disconnected power to the and I'm pushing in the tab but the ice maker is not pulling out.
I'm sorry to hear that, just to confirm is the ice maker freezing up?
I've managed to pull it out following a YouTube video. But yes there is a leak dripping into the ice box freezing the cubes and then leaking out the ice shoot.
I pulled out the icemaker and disassembled it but could not locate the leak.
Also I can't seem to force defrost the ice maker (fridge model RF23HCEDBSR/AA)
This will require service, so that I may look into this for you can you send me a private message with your full serial number?