cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
useru7fkCo4GMr
Constellation

Ice maker auger broken

I have refrigerator model RF28JBEDBSR/AA. I have had the same issue that many others are reporting, where the ice maker froze over and stopped working. I was able to thaw it, but the small metal clip that turns the auger broke, probably due to the ice preventing the auger from turning.

 

I know I can order part number DA97-12540G, which has the piece I need. But would prefer not to spend $200 for one small metal piece. Any way I can just order the broken metal piece I need? See the photos for the broken piece I am referring to.

 

IMG_20190518_213345998.jpgIMG_20190518_213422718.jpg

 

 

 

1 REPLY 1
Samsung Moderator
Samsung Moderator

Re: Ice maker auger broken

@useru7fkCo4GMr I would be happy to look into this for you. Could you provide the serial number via private message?

Reply
Loading...