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userLFKkHPRClV
Constellation

Ice maker crushes all ice and shoots out water when I get ice RF28HMEDBSR

I’ve owned this unit for a year and have had to defrost for about an hour once to chip out ice from the ice maker that quit working. Fast forward to now and it crushes all the ice that comes out (even though I ask for cube) and when I put the glass in to get ice it shoots water out at first.

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Samsung Moderator
Samsung Moderator

Re: Ice maker crushes all ice and shoots out water when I get ice RF28HMEDBSR

I would be happy to look into this further. Can you please send a private message with the serial number of the refrigerator here: http://bit.ly/2Kq3B5F

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Samsung Moderator
Samsung Moderator

Re: Ice maker crushes all ice and shoots out water when I get ice RF28HMEDBSR

We've responded to your private message.  We look forward to hearing back from you.  


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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userQQULvi0PKK
Astronaut

Re: Ice maker crushes all ice and shoots out water when I get ice RF28HMEDBSR

I am having the same problem. Also having problems with freeze up that requires defrosting about once a month. Solutions?

 

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Samsung Moderator
Samsung Moderator

Re: Ice maker crushes all ice and shoots out water when I get ice RF28HMEDBSR

You can perform a manually defrost on the unit. Click on the link for the direction. 


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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