Original topic:

Ice maker freezing up

(Topic created on: 4/7/21 9:06 AM)
userkfm0TLC1Rk
Constellation
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Kitchen and Family Hub

Hello, 

I’m having problems with my ice maker on my Samsung fridge.  Model RF263BEAESR. It’s been an on going issue since April of 2018. It was repaired by Samsung once and has had issues on and off since.  It is now at the point where the ice maker is completely useless. It freezes up within 2 days, and if it does make ice, the cubes are very small and slushy. I’ve tried all the trouble shooting tips that have been posted by Samsung and still does not work. 
Please help!!

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SamsungBri
Samsung Moderator
Samsung Moderator
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Kitchen and Family Hub

If you have already tried the recommended troubleshooting steps in the link below service would be required.

https://us.community.samsung.com/t5/Kitchen-and-Family-Hub/Ice-Maker-Keeps-Freezing/m-p/1406007 

 

To have service set up, please feel free to reach out to us directly via one of the following options and with a link to our thread.
 
Facebook Messenger: http://m.me/samsungsupport
Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Or you can use the following link below to request service. https://www.samsung.com/us/support/service/


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