I have the same issue with mine. I purchased the fridge in Feb. of 2018, two months later the problem started. I've been dealing with this stupid fridge ever since and regret ever buying this poor quality appliance. I have extended warranty on it, so every time it goes out, I call the techs. They replace the icemaker and seal it every time. Two to three months later, the issue reappears. I've had my icemaker replaced at least 6 times now. Samsung is clearly producing defective icemakers. The store where it was purchased refuses to exchange the product claiming that as long as it’s repairable it won’t be exchanged. Basically, I'm stuck with this fridge. The warranty covers the repair costs till the year 2020, after that, I'm on my own. It’s beyond frustrating that a $4k+ appliance would be such poor quality. To make things worse, no one takes responsibility for it, neither the manufacturer nor the store. They are only out to take my $$$$. I’m convinced it’s a total scheme.
