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Constellation

Ice maker keeps freezing

Purchased a samsung French door refrigerator in 2016.  Up until a couple months ago everything was fine, but now the ice maker keeps freezing up at the top where the ice drops.  Did the forced defrost and that fixed the problem for a couple weeks.  Then it freezes up again.  No longer under warranty from samsung, but from what I can tells it seems like a fairly common issue.  If Samsung knows it's an issue why dont they fix it?

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Samsung Moderator
Samsung Moderator

Re: Ice maker keeps freezing

We are sorry to hear about this. Please send the model and serial numbers to this PM Link.


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





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