cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
Astronaut

Ice/water control board

I am having issues again with the Ice water control board. It happened when I first bought the refrigerator last spring, service came out and changed the controller.  Now its not responding again..it is stuck on water mode only. Any quick fixes to try? Or do I need to have another service call? 

1 REPLY 1
Highlighted
Samsung Moderator
Samsung Moderator

Re: Ice/water control board

If you've verified that the child lock is not engaged and have unplugged or reset the circuit breaker, the fridge will need service. 

 

 

- If your unit was recently purchased, you can check with your retailer on their return/exchange process.

- If you have an extended warranty you can reach out to them to have service processed.

- If you're within the one year warranty, you can Private message one of our moderators to have service processed. http://bit.ly/33ipYnO

- If you're OUT of warranty, you the following link to locate a service center in your area by using the link below

http://www.samsung.com/us/support/service/location


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

Reply
Loading...