Hello, the glass top of my induction range Samsung NE58K9560WS/AC has cracked. We looked for a replacment part, contacted Samsung and was told it has been discontinued. Fustrating for a oven that was thousands and was purchased 2 years ago. The part we need is SAM-DG94-00993A we have found the part SAM-DG94-00993B. The difference between the two is that the A has a two section oven which should have nothing to do with the stove top - They should be identical. Is there any info that could confirm this? Even a manual that shows the dimensions of the parts so we can confirm before we order?
This forum is for the support of US products and customers. As your product is a non-US model and support for these models is very limited, please seek a support team for your area. You can do so by using this link: http://www.samsung.com/visitcountry Thanks!