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Astronaut

Invalid Model Number for Microwave

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I recently bought a microwave from Best Buy in the US. The sticker on the backside of the microwave lists a model number MS14K6000AG and serial number <hidden>. Howeve, when attempting to register this product, I receive the error that the model number is invalid. Any tips?

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Astronaut

Re: Invalid Model Number for Microwave

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The full model number is MS14K6000AG/AA -- a Samsung Care Pro representative named Manish told me the /AA that occurs at the end is a region code. Unfortunately, the tech did not provide a link where one could find a complete list of the region codes.

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Astronaut

Re: Invalid Model Number for Microwave

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The full model number is MS14K6000AG/AA -- a Samsung Care Pro representative named Manish told me the /AA that occurs at the end is a region code. Unfortunately, the tech did not provide a link where one could find a complete list of the region codes.

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Samsung Moderator
Samsung Moderator

Re: Invalid Model Number for Microwave

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Hello there, I recommend calling in to 1-800-Samsung and speaking with our Accounts team about this.


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