Walked into kitchen this morning and all food in refrigerator is warm and in freezer is thawing. This refrigerator has had freeze up and water leak problems for a couple of years. I had no idea this was a KNOWN DEFECT until I started researching. As I write this I hear a buzzing noise which sounds like a compressor that is not working. How do I get Samsung to stand behind this failed product???
Hello! I'm so sorry to hear about this! I can definitely understand losing your food first thing is not a wonderful way to start off the day 😞 ...
We'd be happy to help you look into service options, as based on your symptoms it does sound like a service-related matter.
Please message one of our moderators with the following information so we can seek the best resolution for you.
Name:
Street address:
Phone Number
Email:
Place of Purchase
Full Model Number:
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( To PM A moderator just click on my name or any of our mod's names and select the message option or you can click the following link: http://bit.ly/2tCGnGK )
Hello! I'm so sorry to hear about this! I can definitely understand losing your food first thing is not a wonderful way to start off the day 😞 ...
We'd be happy to help you look into service options, as based on your symptoms it does sound like a service-related matter.
Please message one of our moderators with the following information so we can seek the best resolution for you.
Name:
Street address:
Phone Number
Email:
Place of Purchase
Full Model Number:
Serial Number:
( To PM A moderator just click on my name or any of our mod's names and select the message option or you can click the following link: http://bit.ly/2tCGnGK )
I WILL NEVER PURCHASE ANY SAMSUNG APPLIANCES EVER AGAIN...DISH WASHER ALL RUSTED INSIDE AFTER 3YRS, REFRIGERATOR ICEMAKER FREEZES EVERY OTHER WEEK, WASHING MACHINE RUSTED INSIDE
