Original topic:

Last minute Delivery Extension by a Month!

(Topic created: 09-14-2021 09:45 AM)
userMaKiKx0I4c
Constellation
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Kitchen and Family Hub

I purchased a bundle with a Samsung refrigerator, washer and dryer with an expected delivery date of September  15th. I received multiple emails saying that my order is still scheduled for delivery on Sep 15th. On the morning of September  14th (my bday:(), i received an email that the expected date is now October 12th. I have already moved into my new place and have no appliances and now will have to wait an additional month.

Ideally it would be bearable if i can get the refrigerator as soon as it is available instead of waiting for all three appliances a month from now. I spoke to someone on chat support but they could not do anything. 
Is there anything else i can do besides cancelling my order and purchasing from a local store. 
Thank you!

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1 Reply
SamsungTam
Samsung Moderator
Samsung Moderator
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Kitchen and Family Hub

Hello! I do apologize for the inconvience this has caused. I recommend reaching out to our E-Commerce department directly at 855.726.8721


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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